Seizing the Moment: On the Road to Financial Inclusion

Financial Inclusion 2020 Synthesis Report (PDF)

October 2013
Can the world achieve global financial inclusion by 2020? Throughout 2013 the many participants in FI2020 came together in asking this question to build a shared vision for the future of financial inclusion and develop a common roadmap guiding how to achieve it. In this report, with the insights from this collaboration, we look at what financial inclusion is, why it matters, and why we’re confident it can be achieved in the foreseeable future.


Resource Library


Below are 20 resources on financial inclusion which we believe provide an excellent overview of the state of inclusion today, both broadly and in respect to our five key action areas. 

This resource library will grow. Please help us identify the next 20 to share! Email Amanda Lotz at This e-mail address is being protected from spambots. You need JavaScript enabled to view it with your favorite publication, blog, database, or website on financial inclusion. 

General Financial Inclusion Resources:

  1. The Global Findex Database (Website and database – World Bank)
  2. Half the World is Unbanked” (Paper – McKinsey & Company, Financial Access Initiative) 
  3. Financial Access 2011: An Overview of the Supply-Side Data Landscape (Report – CGAP)
  4. Opportunities and Obstacles to Financial Inclusion (Paper – CFI)
  5. Portfolios of the Poor (Book – Daryl Collins, Jonathan Morduch, Stuart Rutherford, Orlanda Ruthven) 
  6. “Ten Research Questions” (Paper – Jonathan Morduch, Financial Access Initiative) 
  7. “G20 Principles for Innovative Financial Inclusion” (Paper – G20, Global Partnership for Financial Inclusion)
  8. “Commitments you can bank on; The 2012 Maya Declaration Progress Report” (Paper - AFI) 
  9. Global Microscope on the Microfinance Business Environment 2012 (Report – The Economist Intelligence Unit)
  10. The MIX Online Database (Website and database – MIX)

Key Action Areas:

Financial Capability

  1. “Financial Literacy: A Step for Clients Towards Financial Inclusion” (Paper -  Monique Cohen and Candace Nelson, Microfinance Opportunities)
  2. “OECD/INFE High-Level Principles on National Strategies for Financial Education” (Paper – OECD, INFE)

Product Range and Understanding Client Needs

  1. SPINNAKER Network (Website – SPINNAKER Network) 
  2. Microinsurance Centre Resources (Website – Microinsurance Centre) 

Technology-Enabled Business Models

  1. “The Economics of Branchless Banking” (Paper – Ignacio Mas for MIT Journal, Innovations
  2. “The Journey Toward ‘Cash Lite’ : Addressing Poverty, Saving Money and Increasing Transparency by Accelerating the Shift to Electronic Payments” (Paper – Better than Cash Alliance, Bankable Frontiers Associates) 

Credit Reporting

  1. “General Principles for Credit Reporting” (Paper – World Bank)
  2. “Credit Reporting at the Base of the Pyramid; Key Issues and Success Factors” (Paper – IFC, CGAP)

Client Protection

  1. “G20 High-Level Principles on Financial Consumer Protection” (Paper – Task Force on Financial Consumer Protection of the OECD Committee on Financial Markets)
  2. Smart Campaign Resources (Website – Smart Campaign)