Seizing the Moment: On the Road to Financial Inclusion
FI2020 Synthesis Report (October 2013)
In this report, we look at why financial inclusion matters and why we are confident it can be achieved in the foreseeable future . Through many conversations, we have learned that most of the solutions already exist. Innovative action is already happening, among organizations and companies large and small. We hope that the vision and way forward outlined here will help the actions of such stakeholders to build on each other to make financial inclusion a reality sooner than ever thought possible, and to enable financial inclusion to develop in a way that benefits the millions – or billions – of new clients
Opportunities and Obstacles to Financial Inclusion in Peru (October 2013)
Oikocredit Perú and CFI joined forces to carry out a country-specific version of the survey Opportunities and Obstacles to Financial Inclusion in Peru in 2012-2013. The study was carried out in Peru in three main phases. 1) First, an online survey asked senior professionals at major private and public sector institutions to rank a series of pre-selected Opportunities and Obstacles. 2) Second, experts with extensive experience in the local market commented on and validated the survey findings. 3) Finally, a series of in-depth interviews were held with a number of the most recognized and prestigious players in the local market.
2013 Global Microscope on Microfinance (October 2013)
The Microscope, now in its seventh year, examines countries’ microfinance sectors by considering the national regulatory environment and the corresponding institutional framework. Developed by the EIU in collaboration with the Multilateral Investment Fund (a member of the Inter-American Development Bank Group) and CAF (the development bank of Latin America), and with additional support from the Center for Financial Inclusion at Accion and Citi Microfinance, the Microscope scores countries as a way of benchmarking progress.
Governing Banks: MFI Edition. Part 1: Risk Governance (July 2013)
In 2012, the IFC provided CFI with permission to modify the Governing Banks supplement to be specified for the microfinance industry. Governing Banks: MFI Edition builds on the work of the Forum Governing Banks team, and modifies the document to take into account the specifics of regulated microfinance institutions. This was done with the support of an Advisory Team with expertise in corporate governance, risk management, and microfinance.
Smart Note: Responding to Client Complaints at Tameer Bank, Pakistan (September 2012)
Tameer's approach to complaint resolution can serve as an “excellent practice” example of the Smart Campaign's Client Protection Principle, Mechanisms for Complaints Resolution . Tameer staff member Murium Hadi discussed the institution’s complaint mechanism with Zahra Khalid of the Pakistan Microfinance Network (PMN), revealing several valuable lessons from the field..
Smart Note: Supporting Members to Adobt Client Protection at Azerbaijan Microfinance Association (May 2012)
Learn about how AMFA encourages its members to adopt the Client Protection Principles as a part of their larger social performance management strategy.
Smart Note: Appropriate Product Design and Delivery at Musoni (April 2012)
This Smart Note discusses Musoni, a microfinance institution, and its "excellent practice" of designing appropriate products and delivery channels that align with the Client Protection Principles. Musoni uses mobile technology to deliver loans.
The Financial Behavior of Rural Residents
This study – based on market research conducted in Colombia, Dominican Republic, Ecuador, Nicaragua and Peru – provides a detailed portrait of access, use and attitudes towards financial services by rural residents.
InSight #27: Accelerating Financial Inclusion through Innovative Channels
This paper outlines challenges that are holding MFIs back from deploying alternative channels and provides a roadmap for MFIs who seek to overcome these hurdles.
InSight #26: Best Practices in Collections Strategies
This InSight explores “best practices” and considerations that an MFI should take into account when attempting to successfully implement collections activities.
Microfinance for Bankers and Investors
In this book, Elisabeth Rhyne demonstrates that providing financial services to the poor is a viable business prospect that allows investors to be socially and financially responsible. This book lays out a road map showing where and how businesses can invest in greater financial inclusion, guided by the stories of companies already leading the way.