3rd Asia Finance Forum

Hema Bansal is presenting on responsible digital credit at the pre-forum Fintech Bootcamp, and speaking on a panel during the main Forum on turning access to usage through financial and digital literacy.

Hema Bansal is presenting at two events at the 3rd Asia Finance Forum:

Fintech Bootcamp
Monday, November 4, 2019 3:30-5:00pm

Financial inclusion is increasingly driven by fintech firms independently, or in partnership with banks. Although financial services delivery models differ across countries, digital financial services have shown promising financial inclusion outcomes. There is little evidence, however, that these services are being delivered responsibly, increasing the potential risks to clients.

The Center for Financial Inclusion’s (CFI) Smart Campaign digital credit standards address risks to consumers, particularly those arising from new digital products or channels. At the Fintech Bootcamp, we will share these standards, which address a wide range of risks clients are exposed to when accessing digital credit, including but not limited to data privacy and security, over indebtedness, and lack of transparency. They are meant to guide both fintechs and traditional financial service providers undergoing digital transformation. We will also share CFI’s approach to building the financial capability of consumers in accessing digital financial services.

Hema’s session will cover the following:

  • Responsible standards for digital credit design and delivery
  • Adaptability of responsible digital credit standards nationally and regionally
  • Financial capability approaches
  • Strategies for embedding responsible finance in digital financial services at the country level

Inclusive Finance: Combining Fintech Innovation, Public-Private Collaboration, and Responsive Regulation to Reach the Poorest
Wednesday, November 6, 2019 9:20-10:30am

Lack of financial and digital literacy is a major reason for lack of access to finance for women and in rural communities. Policies to enhance financial inclusion, especially through technology, should involve more active financial literacy and educational programs.

Learn about new products and services, players, and channels that address the essential need of financial literacy to reach the underserved and unbanked and drive the shift from financial access to financial usage.

Moderator: Lotte Schou-Zibell, Regional Director, Pacific Department, ADB


  • Hema Bansal, Senior Director, The Smart Campaign, Center for Financial Inclusion at Accion
  • Peter Morgan, Senior Consulting Economist and Vice Chair for Research, ADB Institute
  • Anil Gupta, Partner – Payments and Distribution, Microsave Consulting
  • Grace Tan, Head of Corporate Communications, Visa Inc.



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