Carmen provides a range of project operations, communications, and web research support for The Smart Campaign team, and project management support for the Responsible Microfinance Facility, with a focus on sub-Saharan African (SSA) and the North Africa (MENA) regions. Her work focuses on increasing the awareness of the Smart Campaign among stakeholders, improving the ecosystem for client protection through intensive engagements in select African countries, and supporting financial consumer protection regulation and supervisory efforts.
Previously, Carmen worked at the Investment Promotion Center in Cote d’Ivoire where she was a Fulbright-Clinton Fellow assisting in the organization of international economic forums with the goal of increasing investment opportunities in Côte d’Ivoire. She also conducted market research and drafted proposals for economic missions abroad to strengthen economic relations between Côte d’Ivoire and other countries. She also worked at DHL in Chicago as a Client Relations Specialist and at Yunus Social Business in Haiti.
Carmen holds a master’s degree in International Trade Policy and Development from the Middlebury Institute of International Studies at Monterey, and a bachelor’s degree in French from DePaul University in Chicago.