Chiara Pescatori has been working in the microfinance sector over 13 years. Her experience in financial inclusion spans different markets and financial service providers. She now advises financial services providers on customer-centric design, ESG, client protection and social performance. She has experience in facilitation of decision-making and strategic reflections, organization design, and business modeling. Chiara is currently the social performance and impact assessment committee chairwoman at Maha Agriculture Microfinance., Myanmar, supporting the company in the implementation of a sustainable, environmentally friendly and socially responsible strategy. For more than 10 years, Chiara worked for MFR (MicroFinanza Rating), where she successfully managed social business activities, including the various certification schemes (Smart Campaign Certification, GSMA Mobile Money Certification, etc.). At MFR, Chiara evaluated and advised more than 100 financial companies in different markets and regulatory environments.