Lesley-Ann Vaughan

Director, MiLA Consulting

Lesley-Ann has been working in emerging market digital financial services since 2005. She’s one of the creators of M-PESA for Vodafone, and she managed its operationalization as it grew from zero to 20 million active users. In the last 5 years, she’s been working as an independent consultant with organizations such as CGAP and the Bill & Melinda Gates Foundation, as well as commercial enterprises such as Tigo/Millicom, Co-op Bank Kenya, BTPN Bank, Microsoft and fintechs on multiple continents. She’s passionate about the potential of APIs to unlock the next generation of partnerships and “coopetition.” Lesley-Ann’s expertise also lies in retail banking, alternative payments, credit scoring based on alternative data sets, practical agent network management, and digital banking proposition design for MSMEs, business processes, risk management, and operating model thinking for “digital all the way down.”

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