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Taking Consumer Protection to the Next Level: The Treating Customers Fairly Approach

Mary Griffin sat with CFI to discuss “Treating Customers Fairly” (TCF) – a customer-centric approach to consumer protection regulation that’s gaining traction.

By Mary Griffin
May 13, 2019

How to Create a More Diverse – and Inclusive – Fintech Landscape

Inclusive innovation means including more fintechs from more places. Here's how it can become a reality.

By Chrissy Martin Meier
May 08, 2019

Dinars vs. Euros: Financial Health and the Multiple Currency Dynamic

Currency is one issue that will inform prototyping of a financial health digital tool for Serbia and other countries in Eastern Europe.

By Jacqueline Foelster
May 01, 2019

Financial Inclusion Backlash in Uruguay

Citizens are circulating a petition because of a national financial inclusion policy requiring all businesses to accept electronic payments and switch to electronic payrolls.

By Elisabeth Rhyne
Apr 24, 2019

Four Reasons Focusing on Financial Capability Is Good Business

Expanding financial capability benefits financial service providers and customers.

By Pablo Anton-Diaz & Yanina Seltzer
Apr 23, 2019

Radio to the Rescue in Ghana: Building Awareness of Consumer Rights

The #YouDeserveToKnow campaign informs listeners in a market with limited digital penetration.

By Ezra Mannix
Apr 22, 2019

How to Train Your Regulator to Code: The Next Step Toward Responsible Digital Finance

Technology can be effectively leveraged for consumer protection regulation, but we need to understand how to support regulators' efforts.

By Jessica Galimberti
Apr 17, 2019

The Outlook for Universal Financial Access in 2020

The World Bank’s leadership is changing as its Spring Meetings are underway this week. How will this affect its commitment to financial inclusion?

By Elisabeth Rhyne
Apr 10, 2019

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