Latest Posts

Change Management Inside Financial Service Providers: Takeaways from a Funder Partnering with African FSPs

Constantin Albot from the Savings at the Frontier program discusses a collaboration whose goal is to "close the gap" between formal and informal savings mechanisms.

Topic Banks +3 more
By Constantin Albot
Jan 23, 2019

Financial Inclusion and Imagination

As virtuous as we try to be with money, we should embrace our indulgent side.

Topic Responsible Digital Finance
By Ignacio Mas
Jan 22, 2019

Consumer Harm from Data Breaches is a Black Box

We need to open this box so we can understand harms consumers actually experience as a result of poorly protected data.

Topic Privacy +2 more
By Elisabeth Rhyne
Jan 18, 2019

To Help Customers, Ask the Right Questions

From institution-centered to user-centered design for financial service providers

Topic Financial Service Providers +4 more
By Priya Punatar
Jan 17, 2019

Partnering with Providers to Set DFS Standards for Client Protection

This post, the first of two on pilot assessments for digital credit standards, features a Q & A with 4G Capital CEO Wayne Hennessy-Barrett.

Topic Digital Credit +2 more
By Alex Taylor & Wayne Hennessy-Barrett
Jan 15, 2019

Announcing the 2019 Fellows: Researchers to Tackle Important Questions on APIs, G2P Payments

Dan Kleinbaum and Larry Reed will deepen our understanding of key issues surrounding application programming interfaces and government-to-person payments.

Topic Digital Financial Services +3 more
By Tess Johnson
Jan 14, 2019

Addressing Digital Credit Risks in Emerging Markets

Alex Rizzi, Senior Director of the Smart Campaign, shares insights on consumer protection measures in emerging markets with the Center for Effective Global Action's Digital Credit Observatory.

Topic Client Treatment +2 more
By Alexandra Wall
Jan 09, 2019

5 Reasons Small Merchants Aren’t Using Financial Services in Chile

Insights from Chilean micro-entrepreneurs can encourage better product design for financial service provider.

Topic Entrepreneurs of MSMEs +2 more
By Priya Punatar
Jan 08, 2019
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