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Are Moratoriums Good Policy and Good for FSPs?

Moratoriums have been indispensable pressure valves during the COVID-19 crisis, but their implementation and effects have not been all positive. This post expands on a discussion about moratoriums in a recent CFI policy brief.

By Loretta Michaels
Aug 31, 2020

Including Women in “Inclusive Fintech”

Five observations, from data on early-stage fintechs, that shed light on current gender disparities in the fintech industry.

By Maha Khan & Carrie Ruh
Aug 27, 2020

Have We Been Here Before?

Recent research shows a concentration of funding flows for digital financial services (DFS) providers, a pattern that resembles funding for the microfinance sector a decade ago. What can funders and DFS providers learn from microfinance to ensure that funding is channeled to optimize impact?

By Howard Miller
Aug 25, 2020

Improving Consumer Protection Market Conduct: Lessons Learned in Benin

Where does market conduct supervision fit in the consumer protection landscape? What makes for successful intervention in supervisory conduct? As the Smart Campaign winds down, this third and final post in a farewell series reflects on the lessons learned from a multi-year initiative to strengthen market conduct supervision in Benin and other Sub-Saharan African countries.

By Boubacar Diallo
Aug 20, 2020

Remittances and Financial Inclusion: “Sending Money Home” in the COVID Era

CFI spoke with the United Nations Capital Development Fund (UNCDF) about the explosive growth of digital remittances in recent months, the drive to lower transaction fees, support for scaling digital innovation, and more. This is the second in an occasional series of interviews with professionals from development finance institutions, international financial institutions, and donor agencies supporting inclusive finance during these challenging times.

By Arunjay Katakam & Robin Gravesteijn
Aug 18, 2020

Selected Contributors

MSMEs in Lagos Struggle Due to COVID-19, but Remain Positive

Data from CFI’s new survey show declines in the number of operating businesses, profits, and employment.

By Eric Noggle
Aug 13, 2020

Making Digitization Work for Clients Starts With Client Engagement

As the Smart Campaign winds down, we examine what we’ve learned about developing tools for listening to clients, raising awareness about their rights and responsibilities in financial services, and how to empower vulnerable consumers to avoid threats like fraud. This is the second in a series of blog posts about CFI’s experience working with FSPs, regulators, and investors on consumer protection, and highlighting opportunity areas for each stakeholder group.

By Alexandra Rizzi & Malacci Ohrt
Aug 06, 2020

FSPs Adopt Client Protection: A Look Back, A Look Ahead

As the Smart Campaign winds down, we examine a decade of financial service provision guided by our consumer protection tools and discuss the evolution of consumer protection in light of disruptive digitization. This is the first in a series of blog posts about CFI’s experience working with FSPs, regulators, and investors on consumer protection, and highlighting opportunity areas for each stakeholder group.

By Alex Taylor & Laura Schroeder
Jul 30, 2020

Four Reflections on the COVID e-MFP Compass

The crowd is wise. Priorities may differ. Concerns have been assuaged. Opportunities are abundant. After reviewing and responding, Mayada El-Zoghbi offers her takeaways from this timely survey and analysis.

By Mayada El-Zoghbi
Jul 23, 2020

Microfinance Coalition, MIVs Team Up in Response to COVID-19

Investors answer the call by collaborating with the Microfinance Coalition. Below are tangible benefits of that collaboration.

By Ethan Loufield
Jul 21, 2020

DFIs, COVID-19 and Financial Inclusion: A Conversation with Richard Greenberg of DFC

This is the first of an occasional series of interviews with professionals from development finance institutions, international financial institutions, and donor agencies supporting inclusive finance during these challenging times.

By Richard Greenberg
Jul 09, 2020

One Billion Accounts in the Pandemic Era: Insights from GSMA’s Mobile Money Report

We recap key takeaways from the report as well as steps that must be taken to leverage the growth of mobile money to help mitigate the impact of the pandemic on both individuals and businesses.

By Lauren Braniff
Jul 01, 2020

The Digital Payments Push: What 50 Micro-Merchants in India Are Saying

Micro-merchants face challenges adopting digital payment modes, but the trend toward digital payments will continue and perhaps accelerate due to the pandemic. It’s imperative that enablers, service providers and the government resolve critical cash-to-digital barriers.

By Aryasilpa Adhikari & Radhika Agashe
Jun 29, 2020

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