November 15, 2017
12:00 PM – 1:30 PM EST
Join us for a brown bag lunch at CFI’s office featuring CFI Fellow Alexis Beggs Olsen, who will discuss her research on the digital financial services landscape in Kenya and what constitutes effective “human touch.” Alexis’ fieldwork interviewing a range of financial services providers (FSPs) and a variety of their clients produced insights into the circumstances where Kenyan customers still desire human interaction and surfaced the innovative ways in which FSPs integrate human interfaces into their digital product offerings. Learn more about Alexis’ research on effective human touch in a digital age in Kenya.
This event will be held at CFI’s offices in Washington, DC. Lunch will be provided. Registration will close when we’ve reached capacity.
The Center for Financial Inclusion at Accion
1101 15th Street NW, Suite 400
Washington, DC 20005
Please contact Tess Johnson if you have questions.
Learn more about the CFI Fellows Program.