Expanding Service Accessibility for Older Persons and PWDs

> Posted by Center Staff 

The U.N.’s Global Initiative for Inclusive Information and Communication Technologies (G3ict) is conducting a survey for financial services providers on the practices of their institutions in implementing services that are accessible for older persons and persons with disabilities (PWDs).

Older persons are the fastest growing age group globally. In 1950, 1 in 20 people worldwide was elderly. By 2050 it will be 1 in 5. PWDs are among the largest of vulnerable groups in the world. It’s estimated that about 15 percent of the global population has some sort of disability. To achieve full inclusion, it’s essential that financial services providers offer products and services that are accessible to these client segments.

The survey targets current practices of respondents’ organizations, as well as future services plans for these two client groups. Collected information will contribute to G3ict’s larger effort to design and share resources on service options for banks to effectively serve these underbanked groups.

The survey is scheduled to close on September 25. You can access it by clicking here. A few weeks ago we blogged about two special focus meetings on financial inclusion for PWDs that we’re organizing together with G3ict that will be held at the FI2020 Global Forum in London. If ample survey responses are submitted by September 25, these results will be presented at the Forum, offering examples of best practices and a portrait of where some of the biggest gaps in accessibility exist, so we urge any interested providers to complete and share the survey as soon as possible. G3ict is an Outreach Partner of the FI2020 project. Please direct any questions about the survey to Pina D’Intino of G3ict.

Have you read?

A Call for Disability Inclusion at the UN

Disability Inclusivity and the Smart Campaign at Fundación Paraguaya

Citi and MasterCard CEOs Join Financial Inclusion 2020 Global Forum Agenda

Join the Conversation

Stay informed. Subscribe to our newsletter.