First Microfinance Institutions in Latin America Certified for Strong Client Protection Practices

> Posted by Alyssa Passarelli, Communications and Operations Assistant, the Smart Campaign

Pro Mujer Mexico delegation at Certification award ceremony held in conjunction with 2013 Foromic conference in Guadalajara, Mexico earlier this month

Pro Mujer Mexico delegation at certification award ceremony held last week in conjunction with 2013 Foromic conference in Guadalajara

The Smart Campaign is pleased to announce that three Latin American institutions became Client Protection Certified at the close of September 2013. These three institutions are Crezcamos and FMM Popayán, both from Colombia, and Pro Mujer Mexico. These are the first institutions in the Latin America and Caribbean region to receive certification. We congratulate each of these institutions for their hard work and exceptional commitment to the fair treatment of their clients, as demonstrated in meeting the standards needed for certification.

The Smart Campaign launched Client Protection Certification in January 2013. The three new certified institutions bring the number of certified organizations to nine. The institutions that were certified earlier this year are:

When undergoing a certification mission, an institution is evaluated by one of the four licensed certifying agencies: M-CRIL, MicroFinanza Rating, MicroRate, or Planet Rating. To become Client Protection Certified, an institution must meet the 30 standards of care for client protection based on the seven Client Protection Principles.

To read the press release on these recent certifications, available in both English and Spanish, click here.

For more on the Client Protection Certification Program, including information on how to get certified, visit the certification section of the Smart Campaign website. For even more on client protection, head over to the Smart Campaign YouTube page.

Have you read?

Microfinance CEOs: Smart Campaign Certification a “Clear Step” Toward Responsible Microfinance 

First Step in Improving Client Protection Practices – The New “Getting Started Questionnaire”

Client Protection Training for Technical Assistance Providers