Identification Technology, Mobile Money, Service Design – Top Picks of the Microfinance Blogosphere

> Posted by Center Staff

This edition of Top Picks features posts highlighting trends in identification technology and mobile money, as well as a post on new mobile money research targeting user-centered services design.

Innovations in identification technology, namely biometric identification, are discussed in a new Center for Global Development Blog post. The author indicates that key identification areas worth following are remote authentication, the identification of children, standardization and interoperability, and privacy. The post is framed in the context of identification conferences and events, whose content reflects the diversity of identification technology applications, such as in financial services.

There were 219 mobile money services across 84 countries at the end of 2013, with the number of active accounts growing from 37 million in June 2012 to 60 million in June 2013. Those are a few of the main findings from GSMA’s new MMU State of the Industry Report on Mobile Financial Services for the Unbanked. A new MMU Blog post highlights the report and its key insights. Expanding on MMU State of the Industry reports of previous years, this year’s report covers the new areas of mobile insurance, mobile credit, and mobile savings services.

On Next Billion, Camilla Nestor of Grameen Foundation recently shared new research on how user-centered mobile money services design can increase services usage. The research, conducted in Uganda, India, and the Philippines, identified opportunities for improving service navigation, syntax, language, and content, among other aspects. Grameen’s research also found that most of the mobile money services that were studied do not engage many of the traditional communications channels women use to access information.

Image credit: Ianf