> Posted by Kelley Mesa
The issue of client protection isn’t new. It’s been long discussed throughout the industry, specifically the need for an industry-wide code of conduct. Over the past several years, consensus has emerged that providers of financial services to low-income clients should adhere to six core principles. These principles are what guide the Campaign for Client Protection.
In the latest Center podcast, the Center for Financial Inclusion’s Elisabeth Rhyne and CGAP’s Kate McKee discuss the origins of the new Campaign, its importance and relevance at this moment in time, and the next steps they will take as the Campaign fully launches.