Podcast: Getting Inclusion Right Podcast with Alexis Beggs Olsen

For the final part of our Financial Inclusion Week 2018 podcast series, Tess Johnson, research associate at the Center for Financial Inclusion at Accion, sat down with former CFI Fellow and Independent Consultant Alexis Beggs Olsen for a conversation highlighting a specific case study on getting inclusion right. This episode, based on our publication Uniting Tech and Touch: Why Centaur Products Are Better for Consumers and Providers – Evidence from Kenya, explores both some remaining obstacles and concrete solutions to getting effective human touch right in Kenya’s digital financial landscape.

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