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Benin

Meet the Experts

Boubacar Diallo
Former Manager, Africa Region, Smart Campaign

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Topics

Client Treatment
Complaint Resolution
Consumer Protection
Enabling Environment
Policy, Regulation and Government Initiatives
Responsible Digital Finance
Credit
Delivery Channels
Digital Credit
Digital Financial Services
Financial Capability
Financial Service Providers
Fintechs
Fraud
Privacy
Product Pricing
Telcos
Transparency
Underserved Groups
Women
Agent Banking
Mobile Banking
Over-indebtedness
Microfinance Institutions
Smart Certification
Access Usage Gap
Challenges and Crises
Financial Inclusion Strategy
Risk Management

Authors

Boubacar Diallo
Alexandra (Alex) Rizzi
Malacci Ohrt
Alex Kessler
Mayada El-Zoghbi
Haset Solomon
Elisabeth Rhyne
Caitlin Sanford
Kettianne Cadet

Types

Blog Post
Report

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Improving Consumer Protection Market Conduct: Lessons Learned in Benin

By Boubacar Diallo|Aug 20, 2020

Making Digitization Work for Clients Starts With Client Engagement

By Alexandra (Alex) Rizzi & Malacci Ohrt|Aug 6, 2020

Clients Deserve to Know: Using Radio to Educate and Empower Consumers in Africa

By Malacci Ohrt + 2 more|May 13, 2020

New Decade, New Focus Areas: CFI's Role in an Evolving Space

By Mayada El-Zoghbi|Mar 4, 2020

Can We Move from Debate to Consensus on Responsible Mobile Credit?

The Smart Campaign and The MasterCard Foundation Team-Up to Tackle the Next Wave of Consumer Protection Challenges in Financial Services

Strengthening Consumer Protection in West African Microfinance

By Haset Solomon|Aug 2, 2016

Do Lenders Make Clear the Risks of Microfinance Loans?

By Elisabeth Rhyne|Mar 17, 2016

Towards Authentic Transparency: A Radical Rethinking of Disclosure in Financial Inclusion

By Caitlin Sanford|Mar 16, 2016

Progress and Evolving Risks in Peru’s Advanced Consumer Protection Environment

Borrowing Blind in Peru: Findings from the Client Voices Project

By Caitlin Sanford & Alexandra (Alex) Rizzi|Feb 22, 2016

My Turn to Speak: Voices of Microfinance Clients in Benin, Pakistan, Peru, and Georgia

The Client Voices Project Launches Next Week

Why Does Consumer Protection Lag in Africa?

By Elisabeth Rhyne|Nov 12, 2015

What Do Clients Care About? Results from Benin

Client Voices: Benin Country Report

Lessons Learned from ABF’s Convening of Microfinance Leaders in Cape Town

By Kettianne Cadet|Jul 23, 2015