Center for Financial Inclusion
Try: Financial Technology, Sub-Saharan Africa, Case Study
Center for Financial Inclusion
Consumer Protection

Appropriate Product Design and Delivery

Meet the Experts

  • Alexandra Rizzi

    Senior Director, The Smart Campaign

  • Isabelle Barrès

    Vice President, Smart Campaign

  • Tanwi Kumari

    Manager, South and Southeast Asia, The Smart Campaign

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Blog Post

Building Customer Loyalty at the Bottom of the Pyramid

By Brigitta Nyawira|Sep 20, 2017
Blog Post

Part of a Toolbox: Angus Deaton Urges Reconsideration of the Role of RCTs

By Alex Counts|Oct 21, 2015
Blog Post

Customer-Centricity as a Business Model: Taking the Kaleido Approach

By Brianna Nelson|Apr 20, 2015
Blog Post

Responding to Needs and Wants in a Market-Driven Financial Institution

By Smita Aggarwal|Mar 10, 2015
Blog Post

Beyond Design, Behavioral Science for the Pilot and Scale of Product Innovations

By Alissa Fishbane|Dec 16, 2014
Blog Post

Applying Behavioral Insights Inside Latin American Financial Institutions: What Happened at Our Workshop

By Elisabeth Rhyne|Nov 18, 2014
Blog Post

The Great Competition and Innovation Deficit

By Ignacio Mas|Oct 29, 2014
Blog Post

Behavioral Research and the Client Protection Principles

By Rafe Mazer|Aug 18, 2014
Blog Post

Fostering Responsible Finance in Myanmar’s Infant Industry

By Hema Bansal|May 22, 2014
Blog Post

Designing Products in the Classroom for Use in the Real World

By Maura Hart|May 1, 2014
Blog Post

Smart Design for Policy and Practice: Consider Bandwidth - Insights from Harvard Kennedy School’s “Rethinking Financial Inclusion”

By Peer Stein|Apr 10, 2014
Blog Post

Day One at “Rethinking Financial Inclusion: Smart Design for Policy and Practice” - Penicillin Versus the Magic Bullet, or, Why Data is Not a Mere Annoyance

By Peer Stein|Apr 2, 2014
Report

Study of Client Protection Practices in Latin America and the Caribbean (Spanish)

By Sergio Guzmán|Sep 30, 2013
Report

Study of Client Protection Practices in Latin America and the Caribbean (English)

By Sergio Guzmán|Sep 20, 2013
Blog Post

New Mobile Platform Empowers Farmers in Uganda

By Jeffrey Riecke|Apr 25, 2013
Blog Post

Re-Banking the De-Banked in Mexico

By Stephen Thomas|Dec 4, 2012
Blog Post

The Secret (Financial) Lives of Rural Residents – What Every Market Researcher Needs to Know

By Jacqueline Urquizo|May 9, 2012
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