Center for Financial Inclusion Header LogoCenter for Financial Inclusion
Search IconDonate
Try: Financial Technology, Sub-Saharan Africa, Case Study
Center for Financial Inclusion Header LogoCenter for Financial Inclusion
SearchDonate
Consumer Protection

Appropriate Product Design and Delivery

Meet the Experts

  • Alexandra (Alex) Rizzi

    Senior Research Director, Consumer Data Opportunities and Risks

  • Tanwi Kumari

    Research Manager

View All

Filter

Filter

Blog Post

Gender and Digital Worldviews: Divergent User Perspectives On Data Collection and Use

By Daryl Collins & Derry Moore|Jul 21, 2021
Report

Building Women’s Financial Capability: A Path Toward Transformation

By Julia Arnold & Jayshree Venkatesan|Jun 17, 2021
Report

The Stories Algorithms Tell: Bias and Financial Inclusion at the Data Margins

By Alexandra (Alex) Rizzi + 2 more|Mar 31, 2021
Report

Protecting Beneficiary Data: Guidance for Municipal Cash Transfer Programs Responding to COVID-19

By Madeleine Longwell & Alexandra (Alex) Rizzi|Dec 2, 2020
Report

Designing Municipal Cash Transfer Programs to Mitigate the Economic Impact of COVID-19

By Eric Noggle & Tess Johnson|Dec 2, 2020
Blog Post

Reflecting on the Past and Charting a New Direction

By Mayada El-Zoghbi|Oct 12, 2020
Blog Post

Are Moratoriums Good for Clients?

By Isabelle Barrès|Jun 23, 2020
Blog Post

[Q and A] Addressing Gender Inequality in the Formal Financial System: Data Gaps, Digitalization and Future Interventions

By Alex Kessler & Jacqueline Foelster|Mar 8, 2020
Blog Post

From Human Conduct to Protection by Design: The Smart Campaign's Digital Standards

By Elisabeth Rhyne|Oct 1, 2019
Report

Client Voices: Rwandans Speak on Digital Financial Services

By Alexandra (Alex) Rizzi|Jun 25, 2019
Blog Post

Building Customer Loyalty at the Bottom of the Pyramid

By Brigitta Nyawira|Sep 20, 2017
Report

Client Voices: Georgia Country Report

Jan 15, 2016
Blog Post

Part of a Toolbox: Angus Deaton Urges Reconsideration of the Role of RCTs

By Alex Counts|Oct 21, 2015
Blog Post

Customer-Centricity as a Business Model: Taking the Kaleido Approach

By Brianna Nelson|Apr 20, 2015
Blog Post

Responding to Needs and Wants in a Market-Driven Financial Institution

By Smita Aggarwal|Mar 10, 2015
Blog Post

Beyond Design, Behavioral Science for the Pilot and Scale of Product Innovations

By Alissa Fishbane|Dec 16, 2014
Blog Post

Applying Behavioral Insights Inside Latin American Financial Institutions: What Happened at Our Workshop

By Elisabeth Rhyne|Nov 18, 2014
Blog Post

The Great Competition and Innovation Deficit

By Ignacio Mas|Oct 29, 2014