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Consumer Protection

Appropriate Product Design and Delivery

Meet the Experts

  • Alexandra (Alex) Rizzi

    Senior Research Director, Consumer Data Opportunities and Risks

  • Tanwi Kumari

    Research Manager

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Blog Post

FIW Recap: Consumer Protection – Crucial to Driving the Inclusive Finance Agenda

By Jayshree Venkatesan|Mar 15, 2023
Blog Post

In Honor of Data Privacy Week, Let’s Rethink Privacy in Inclusive Finance

By Alexandra (Alex) Rizzi|Feb 2, 2023
Blog Post

The Hidden Traps of Deceptive Design: Embedding Consumer Protection into DFS

By Jayshree Venkatesan|Jan 23, 2023
Blog Post

End-of-Year Reflections

By Mayada El-Zoghbi|Dec 13, 2022
Report

Embedding Trust: The Potential of Privacy by Design for Inclusive Finance

By Alexandra (Alex) Rizzi|Dec 1, 2022
Blog Post

Responsible Finance and its Role in Improving Financial Resilience and Well-Being

By Leora Klapper & Pia Roman Tayag|Oct 27, 2022
Report

Making Digital Financial Capability Programs Work for Women

By Julia Arnold & Evelyn Stark|Jun 15, 2022
Brief

Privacy Perceptions, Attitudes, and Behaviors: Perspectives from Indonesian Smartphone Users

By Anindita Chakraborty|May 18, 2022
Blog Post

Gender Norms On and Off the Farm: Engaging Smallholder Women in Finance and Climate-Smart Agriculture

By Anindita Chakraborty & Mayada El-Zoghbi|May 5, 2022
Report

Responsible Social Protection: Lessons from COVID-19 Digital Cash Transfers

By Alexandra (Alex) Rizzi|Mar 10, 2022
Blog Post

If You See Something, Say Something

By Jayshree Venkatesan & Alexandra (Alex) Rizzi|Mar 9, 2022
Blog Post

Gender and Digital Worldviews: Divergent User Perspectives On Data Collection and Use

By Daryl Collins & Derry Moore|Jul 21, 2021
Report

Building Women’s Financial Capability: A Path Toward Transformation

By Julia Arnold & Jayshree Venkatesan|Jun 17, 2021
Report

The Stories Algorithms Tell: Bias and Financial Inclusion at the Data Margins

By Alexandra (Alex) Rizzi + 2 more|Mar 31, 2021
Report

Protecting Beneficiary Data: Guidance for Municipal Cash Transfer Programs Responding to COVID-19

By Madeleine Longwell & Alexandra (Alex) Rizzi|Dec 2, 2020
Report

Designing Municipal Cash Transfer Programs to Mitigate the Economic Impact of COVID-19

By Eric Noggle & Tess Johnson|Dec 2, 2020
Blog Post

Reflecting on the Past and Charting a New Direction

By Mayada El-Zoghbi|Oct 12, 2020
Blog Post

Are Moratoriums Good for Clients?

By Isabelle Barrès|Jun 23, 2020