Center for Financial Inclusion Header Logo
Donate
Search
Try: Financial Technology, Sub-Saharan Africa, Case Study
Center for Financial Inclusion Header Logo
About
Mission & Vision
What We Do
News & Events
Our People
Advisory Council
Careers
Research
Topics
Regions
Type
Blog
Get Involved
Institutional Partnerships
Donate
Search
Donate
Consumer Protection
Complaint Resolution
Meet the Experts
Alexandra (Alex) Rizzi
Senior Research Director, Consumer Data Opportunities and Risks
Mayada El-Zoghbi
Managing Director
View All
Filter
Geography
South Asia
India
Pakistan
Sub-Saharan Africa
Benin
Côte d'Ivoire
Ghana
Nigeria
Rwanda
Senegal
Uganda
Kenya
East Asia and Pacific
Cambodia
Myanmar
North America
United States
Latin America and The Caribbean
Guatemala
Dominican Republic
Paraguay
Authors
Jonathan Fu
Mrinal Mishra
Lauren Braniff
Boubacar Diallo
Alexandra (Alex) Rizzi
Malacci Ohrt
Alex Kessler
Jeffrey Riecke
Robin Brazier
Amelia Kuklewicz
Micol Pistelli
Josh Goldstein
Types
Blog Post
Report
Filter
Geography
South Asia
- India
- Pakistan
Sub-Saharan Africa
- Benin
- Côte d'Ivoire
- Ghana
- Nigeria
- Rwanda
- Senegal
- Uganda
- Kenya
East Asia and Pacific
- Cambodia
- Myanmar
North America
- United States
Latin America and The Caribbean
- Guatemala
- Dominican Republic
- Paraguay
Authors
Jonathan Fu
Mrinal Mishra
Lauren Braniff
Boubacar Diallo
Alexandra (Alex) Rizzi
Malacci Ohrt
Alex Kessler
Jeffrey Riecke
Robin Brazier
Amelia Kuklewicz
Micol Pistelli
Josh Goldstein
Types
Blog Post
Report
Blog Post
Combating the Rise in Fraudulent Fintech Apps
By
Jonathan Fu & Mrinal Mishra
|
Dec 21, 2020
Blog Post
COVID-19 Ushers in New Challenges for Consumer Protection
By
Lauren Braniff
|
Oct 16, 2020
Blog Post
Improving Consumer Protection Market Conduct: Lessons Learned in Benin
By
Boubacar Diallo
|
Aug 20, 2020
Blog Post
Making Digitization Work for Clients Starts With Client Engagement
By
Alexandra (Alex) Rizzi & Malacci Ohrt
|
Aug 6, 2020
Report
Clients Deserve to Know: Using Radio to Educate and Empower Consumers in Africa
By
Malacci Ohrt + 2 more
|
May 13, 2020
Blog Post
It’s Time to Protect Kenyans from a Digital Lending Laboratory
By
Alex Kessler
|
Feb 26, 2020
Report
Client Voices: Rwandans Speak on Digital Financial Services
By
Alexandra (Alex) Rizzi
|
Jun 25, 2019
Blog Post
Should the CFPB Run a Yelp for Financial Services Providers?
By
Jeffrey Riecke
|
May 2, 2018
Blog Post
This World Consumer Rights Day, Let’s Build Trust
By
Robin Brazier
|
Mar 15, 2018
Blog Post
Lessons from Running a Consumer Care Center in India
Mar 24, 2017
Blog Post
Client Protection Firsts in Paraguay and the Dominican Republic
Jun 30, 2016
Blog Post
Indian Microfinance Gets Serious about Grievance Redressal
By
Amelia Kuklewicz
|
Jun 13, 2016
Blog Post
“Client Voices” at the Georgian Parliament
Mar 31, 2016
Blog Post
Client Protection in Georgia: A Responsible Market with Opportunities for Improvement
Feb 29, 2016
Blog Post
My Turn to Speak: Voices of Microfinance Clients in Benin, Pakistan, Peru, and Georgia
Feb 18, 2016
Blog Post
MFIs: Are Your Customers Satisfied?
By
Micol Pistelli
|
Dec 1, 2015
Blog Post
My Weeks in Customer Service Hell
By
Josh Goldstein
|
Nov 20, 2015
Report
Client Voices: Pakistan Country Report
Oct 1, 2015
Load More