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About

What We Do

Research and Insights

By advancing new concepts and investigating big, unanswered questions, we help the industry meet the financial needs of underserved people around the world.

EXPLORE TOPICS

Advocacy

Our work centers around client protection and empowerment—a critical yet often lacking component of financial inclusion.

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Fellowships and Executive Education

Building practical knowledge and human capacity, we work to deepen and sustain financial inclusion.

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Industry Engagement

We support, convene and engage industry stakeholders to help make financial inclusion a lasting reality.

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Current Programs

COVID-19 and MSMEs: Data and Analysis to Understand Impact

Financial health survey results and analysis from 4 emerging markets

Women's Financial Inclusion

Building evidence for best practices, products, and strategies that bring better, more appropriate financial services to low-income women globally.

Consumer Protection

CFI's consumer protection in financial inclusion research and advocacy is built on the Client Protection Principles.

Financial Inclusion Week

A global gathering of the inclusive finance community

Building Financial Capabilities and Strengthening Institutions Through Customer-Centered Innovations

Enhancing financial customer engagement by building their capability

Board Leadership for Impact Program

Board effectiveness executive education for social enterprise leaders

Consumer Protection

Responsible financial inclusion encompasses core Client Protection Principles to help financial service providers practice good ethics and smart business

Financial Inclusion Equity Council

A forum for financial inclusion equity investors

HBS-Accion Program on Strategic Leadership in Inclusive Finance

Shaping the next generation of inclusive finance leaders

Partnership for Responsible Financial Inclusion

Advocates for responsible financial inclusion

Partner With Us

Institutional partnerships make our programming possible. We partner with foundations, corporations, financial institutions and multilateral organizations to advance financial inclusion. Let's work together.

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Past Programs

Africa Board Fellowship Program

Peer learning and exchange for board members and CEOs to strengthen the governance of financial institutions serving low-income clients

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CFI Research Fellows

Addressing the most pressing questions facing the financial inclusion community

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Energy Links

Using savings groups and microfinance as a platform for providing and supporting pro-poor energy solutions.

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Financial Inclusion 2020

A movement and a roadmap to mobilized stakeholders around the globe to achieve full financial inclusion

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Financial Inclusion for Persons With Disabilitities

Building a strong business case for providing non-subsidized financial services to persons with disabilities

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Mainstreaming Financial Inclusion: Best Practices

Helping mainstream financial institutions overcome barriers to reaching underserved people with quality financial services

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Mapping the Invisible Market

How will major forces such as demographic change, income growth, urbanization, and technology influence the evolution of financial inclusion over the next decade?

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Risk Management

Designing and using of risk management strategies to serve the microfinance sector.

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The Smart Campaign

Keeping clients first in financial inclusion

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