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About

What We Do

Research and Insights

By advancing new concepts and investigating big, unanswered questions, we help the industry meet the financial needs of underserved people around the world.

EXPLORE Reasearch

Advocacy

Our work centers around client protection and empowerment—a critical yet often lacking component of financial inclusion.

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Industry Engagement

We support, convene and engage industry stakeholders to help make financial inclusion a lasting reality.

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All Current Programs and Research

Board Leadership for Impact Program

Board effectiveness executive education for social enterprise leaders.

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Building Financial Capabilities and Strengthening Institutions Through Customer-Centered Innovations

Enhancing financial customer engagement by building their capability.

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Consumer Protection

CFI's consumer protection in financial inclusion research and advocacy is built on the Client Protection Principles.

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COVID-19 and MSMEs: Data and Analysis to Understand Impact

Financial health survey results and analysis from 4 emerging markets.

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Data Opportunities and Risks

Supporting transparent practices, responsible algorithms, and emerging frameworks for data rights in financial inclusion.

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Financial Inclusion Equity Council

A forum for financial inclusion equity investors.

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Financial Inclusion Week

A global gathering of the inclusive finance community.

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Financial Services to Mitigate and Adapt to Climate Risks

Understanding how to help vulnerable low-income people prepare for climate-related shocks and recover from them.

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Inclusive Fintech 50

Recognizing early-stage fintechs driving financial inclusion.

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Policy Responses to COVID-19 and Their Impacts on Low-Income Customers

A content series about efforts by national governments around the world to mitigate the economic impacts of COVID-19 on vulnerable citizens.

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Women's Financial Inclusion

Building evidence for best practices, products, and strategies that bring better, more appropriate financial services to low-income women globally.

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Partner With Us

Institutional partnerships make our programming possible. We partner with foundations, corporations, financial institutions and multilateral organizations to advance financial inclusion. Let's work together.

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Past Programs

Africa Board Fellowship Program

Peer learning and exchange for board members and CEOs to strengthen the governance of financial institutions serving low-income clients

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CFI Research Fellows

Addressing the most pressing questions facing the financial inclusion community

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Energy Links

Using savings groups and microfinance as a platform for providing and supporting pro-poor energy solutions.

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Financial Inclusion for Persons With Disabilitities

Building a strong business case for providing non-subsidized financial services to persons with disabilities

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Financial Inclusion 2020

A movement and a roadmap to mobilized stakeholders around the globe to achieve full financial inclusion

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HBS-Accion Program on Strategic Leadership in Inclusive Finance

Shaping the next generation of inclusive finance leaders

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Mainstreaming Financial Inclusion: Best Practices

Helping mainstream financial institutions overcome barriers to reaching underserved people with quality financial services

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Mapping the Invisible Market

How will major forces such as demographic change, income growth, urbanization, and technology influence the evolution of financial inclusion over the next decade?

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MIX

A leading global data resource for inclusive finance from 2002 to 2020.

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Partnership for Responsible Financial Inclusion (PRFI)

Advocating for responsible financial services and sought catalytic opportunities to accelerate financial access to the unserved.

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Risk Management

Designing and using of risk management strategies to serve the microfinance sector.

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The Smart Campaign

Keeping clients first in financial inclusion

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