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Center for Financial Inclusion
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    About CFI

    CFI IS AN INDEPENDENT THINK TANK WORKING TO ADVANCE INCLUSIVE FINANCIAL SYSTEMS AROUND THE WORLD.

    We conduct research, pilot innovative solutions, and convene the inclusive finance sector to spark evidence-based change.

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    About Us

    • About CFI
    • Our People
    • Advisory Council
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    Research

    Research and Insights

    Our research and knowledge products aim to inform decision makers within the inclusive finance sector and spark systems-level change to improve the financial lives of underserved people around the world.

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    Our Research Priorities

    • Consumer Protection
    • Responsible Data Practices
    • Climate Risk & Resilience
    • Women’s Financial Inclusion

    Other Research Topics

    • MSEs in the Digital Economy
    • Responsible Digital Public Infrastructure (DPI)
    • Inclusive Fintech
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    Convenings

    FOSTERING COLLABORATION TO SPUR ACTION

    Our global convenings bring together inclusive finance experts from around the world to share perspectives, learn from one another, and collectively work to build responsible financial solutions for those who need them most.

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    Our Convenings

    • Financial Inclusion Week
    • Responsible Finance Forum
    Financial Inclusion Week Navigation Item Watch All Live and On-Demand Content from FIW 2024
  • Resource Library

Social

Digital Financial Services

Report

Charting the Customer Journey in the Digital Age

23 May 2019

Report

Financial Inclusion Hype vs. Reality: Deconstructing the 2017 Findex Results

04 May 2018

Report

Agents of Change: How the Human Touch Is Bringing Digital Financial Services to New Customers in India

01 Dec 2017

Report

Uniting Tech and Touch: Why Centaur Products Are Better for Consumers and Providers – Evidence from Kenya

20 Nov 2017

Report

Tiny Loans Big Questions: Client Protection in Mobile Consumer Credit

01 Sep 2017

Report

How Financial Institutions and Fintechs Are Partnering for Inclusion: Lessons from the Frontlines

30 Jul 2017

Report

Measuring the Performance of Alternative Delivery Channels

06 Apr 2017

Report

Technology Inequality: Opportunities and Challenges for Mobile Financial Services

01 Apr 2017

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Center for Financial Inclusion

The Center for Financial Inclusion is an independent think tank housed at Accion. Through research and convenings, we work to advance inclusive financial systems around the world.

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