Live recording from Financial Inclusion Week 2026
With the rapid global proliferation of fraud and scams, this session brings a financial inclusion lens to the conversation, examining how these crimes erode consumer trust and why a victim-centered approach is essential for an effective response. Speakers shared evidence on how fraud and scams affect low-income consumers, explored the shame and stigma that keep victims from seeking help, and highlighted emerging solutions to protect financial inclusion clients as threats continue to evolve.