Financial Inclusion 2020

Access to a range of quality financial services at affordable prices, delivered with convenience and dignity, can change the course of an individual’s, family’s, or business’s future. We are working with financial service providers, policymakers, regulators, technology providers, and others to realize full financial inclusion worldwide. Learn more ›

Through the Financial Inclusion 2020 project, the Center for Financial Inclusion aims to build a movement that mobilizes stakeholders around the globe to achieve full inclusion using the year 2020 as a focal point to galvanize action.


of people in low-income countries use cell phones to receive money.


Most of the world's population growth will be in less developed countries over the next decade.

1 in 5

Developed and less developed countries are aging. In 1950, 1 in 20 people worldwide was elderly; by 2050 it will be 1 in 5.


11% of people in low-income countries saved money at a financial institution.

89% vs 24%

89% of people in high-income countries have an account at a financial institution compared to 24% in low-income countries.

Use Our Data Explorer and Country Profiles at Mapping the Invisible Market for More

The three principal activities of FI2020:


Recent Financial Inclusion 2020 Blog Posts

  • > Posted by Bhuvana Ramakrishnan, Daniella Llanos Flores, and Singyew Foo, Credit Suisse The Financial Inclusion 2020 project has been talking to the experts lately to get their views on the main recommendations that came out of the 2013 Roadmap to Inclusion process. A group of Credit Suisse Virtual Volunteers conducted interviews with various experts within Credit Suisse. […]
  • > Posted by Eric Zuehlke, Web and Communications Director, CFI With 1.2 billion people, youth between the ages of 15-24 represent approximately 18 percent of the global population, and 87 percent of youth live in developing countries. Yet only 44 percent of 15-to-24-year-olds have an account at a formal financial institution globally compared to 55 […]
  • CFI and HelpAge’s New Research Initiative Examines the Financial Needs of Older Persons > Posted by Eric Zuehlke, Web and Communications Director, CFI A few years ago, my 90-year-old grandfather moved from Japan, where he had lived his entire life, to live with my parents in Virginia. Although he was retired and living comfortably, the […]
  • > Posted by Elisabeth Rhyne, Managing Director, CFI The CFI’s Financial Inclusion 2020 project team has been talking to the experts lately to get their views on the main recommendations that came out of our 2013 Roadmap to Inclusion process. One of the high level recommendations was as follows: Regulators need to craft regulation that […]

FI2020 Publications:


Opportunities and Obstacles to Financial Inclusion
Published in 2011, this paper presents and analyzes the results of a survey conducted with financial service providers, investors, and support organizations. The report used the survey findings to create a ranking, in order of significance, of opportunities and obstacles in financial inclusion.

Looking Through the Demographic Window: Implications for Financial Inclusion
The first report from the Mapping the Invisible Market project shows how profound demographic shifts in the developing world have important implications for financial inclusion.

Growing Income, Growing Inclusion: How Rising Incomes at the Base of the Pyramid Will Shape Financial Inclusion
This second report from Mapping the Invisible Market proposes that massive income growth around the world over this decade will have a significant effect on the demand for and use of formal financial services.

Roadmap to Inclusion 
Through an extensive consultative process, CFI developed a set of recommendations to move financial inclusion forward, using the year 2020 to galvanize thought and action. Five working groups of global experts from the public and private sectors each developed a "roadmap" that serves as a springboard for dialogue and action.

Opportunities and Obstacles to Financial Inclusion in Peru 
Oikocredit Peru and CFI joined forces to carry out a country-specific version of the Opportunities and Obstacles to Financial Inclusion study in Peru in 2012-2013. Peru was chosen in recognition of developments in the microfinance market, market regulation, its free competition model, and the government’s interest in working toward inclusion

Seizing the Moment: On the Road to Financial Inclusion
This FI2020 "synthesis report" looks at why financial inclusion matters and why we at FI2020 are confident it can be achieved in the foreseeable future.  We hope that the vision and way forward outlined here will help the actions of such stakeholders to build on each other to make financial inclusion a reality sooner than ever thought possible.