Financial Inclusion 2020

Access to a range of quality financial services at affordable prices, delivered with convenience and dignity, can change the course of an individual’s, family’s, or business’s future. We are working with financial service providers, policymakers, regulators, technology providers, and others to realize full financial inclusion worldwide. Learn more ›

Through the Financial Inclusion 2020 project, the Center for Financial Inclusion aims to build a movement that mobilizes stakeholders around the globe to achieve full inclusion using the year 2020 as a focal point to galvanize action.


of people in low-income countries use cell phones to receive money.


Most of the world's population growth will be in less developed countries over the next decade.

1 in 5

Developed and less developed countries are aging. In 1950, 1 in 20 people worldwide was elderly; by 2050 it will be 1 in 5.


11% of people in low-income countries saved money at a financial institution.

89% vs 24%

89% of people in high-income countries have an account at a financial institution compared to 24% in low-income countries.

Use Our Data Explorer and Country Profiles at Mapping the Invisible Market for More

The three principal activities of FI2020:


Recent Financial Inclusion 2020 Blog Posts

  • > Posted by Allyse McGrath, Senior Associate, FI2020, CFI Once in a while, we in the Accion D.C. office gather in our state-of-the-art movie theater (a.k.a. conference room) for some collective viewing. Now that the World Cup has ended, this viewing has a lot less to do with fútbol and more to do with our […]
  • > Posted by Jamie M. Zimmerman, Senior Policy Consultant, CGAP Achieving financial inclusion by 2020 will depend in large part on the proliferation of fast, affordable, and accessible digital financial services (DFS). Indeed these effective, scalable models were a clear theme at the FI2020 Global Forum hosted by CFI last fall. Yet as excitement for DFS […]
  • > Posted by Juan Blanco, Associate, Financial Inclusion 2020, CFI A few weeks ago J.P. Morgan made a $30 million commitment to create the Financial Solutions Lab, a move representative of the growing recognition among all financial stakeholders of the importance of financial capability. The Financial Solutions Lab, a five-year initiative, will be managed by the […]
  • > Posted by Sonja E. Kelly, Fellow, CFI We would like to invite you—yes you—to lend your voice to our Financial Inclusion 2020 research on the issue of financial inclusion and aging. The financial inclusion community has, with a few bright exceptions, been slow to recognize how rapidly the global population is aging, which is […]

FI2020 Publications:


Opportunities and Obstacles to Financial Inclusion
Published in 2011, this paper presents and analyzes the results of a survey conducted with financial service providers, investors, and support organizations. The report used the survey findings to create a ranking, in order of significance, of opportunities and obstacles in financial inclusion.

Looking Through the Demographic Window: Implications for Financial Inclusion
The first report from the Mapping the Invisible Market project shows how profound demographic shifts in the developing world have important implications for financial inclusion.

Growing Income, Growing Inclusion: How Rising Incomes at the Base of the Pyramid Will Shape Financial Inclusion
This second report from Mapping the Invisible Market proposes that massive income growth around the world over this decade will have a significant effect on the demand for and use of formal financial services.

Roadmap to Inclusion 
Through an extensive consultative process, CFI developed a set of recommendations to move financial inclusion forward, using the year 2020 to galvanize thought and action. Five working groups of global experts from the public and private sectors each developed a "roadmap" that serves as a springboard for dialogue and action.

Opportunities and Obstacles to Financial Inclusion in Peru 
Oikocredit Peru and CFI joined forces to carry out a country-specific version of the Opportunities and Obstacles to Financial Inclusion study in Peru in 2012-2013. Peru was chosen in recognition of developments in the microfinance market, market regulation, its free competition model, and the government’s interest in working toward inclusion

Seizing the Moment: On the Road to Financial Inclusion
This FI2020 "synthesis report" looks at why financial inclusion matters and why we at FI2020 are confident it can be achieved in the foreseeable future.  We hope that the vision and way forward outlined here will help the actions of such stakeholders to build on each other to make financial inclusion a reality sooner than ever thought possible.