Mission & Vision

We believe financial inclusion is an achievable goal that will enable 3 billion people who are currently underserved by the financial sector to improve their lives.

Our Mission

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An independent global think tank

We engage and challenge the industry to better serve, protect and empower clients.

The Center for Financial Inclusion (CFI) is an independent think tank housed at Accion that works to better serve, protect and empower clients. We learn, test and share insights; promote concrete solutions; and advocate for inclusive, responsible finance that helps – not harms – individuals. We collaborate with stakeholders globally to achieve our goal of enabling 3 billion people who are left out of – or poorly served by – the financial sector to improve their lives.

As an industry-facing body, our business model is intentionally participatory, collaborative and consultative. We value deeply and benefit greatly from the input of our partners, sponsors, and peers that collectively contribute to our mission of achieving financial inclusion. We welcome partnership and collaboration and build it into our model.

We are especially grateful to our Founding Partner Credit Suisse for their longtime support since our inception in 2008.

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Our Vision

Improving outcomes for the poor

We seek a world in which people have the financial ability to deal with and adapt to climate change, gender inequality, and data opportunities and risks.

We focus on inclusive finance needs that are directly related to improving outcomes for the poor. While we will continue our work on improving consumer protection and empowerment and on important market infrastructure issues, we are also elevating work in three key areas of focus: climate change, gender inequality and data opportunities and risks. Our vision requires doing additional research on how financial services can both reduce risks and help customers adapt to the reality of climate change. It also involves conducting additional research and experimentation on how to address the remaining policy and norms barriers that impede progress on women’s participation in the formal financial system. We also seek to better understand the risks and opportunities that the new digital economy and the use of data pose for customers so that we can identify innovative solutions for managing those risks through regulation, data practices by providers, and industry-wide solutions.

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