The Center for Financial Inclusion at Accion (CFI) is an action-oriented think tank that engages and challenges the financial services industry to better serve, protect and empower clients. We develop insights, advocate on behalf of clients and collaborate with stakeholders to achieve a comprehensive vision for financial inclusion. We are dedicated to enabling 3 billion people who are left out of – or poorly served by – the financial sector to improve their lives.

As an industry-facing body, our business model is intentionally participatory, collaborative and consultative. We value deeply and benefit greatly from the input of our partners, sponsors, and peers that collectively contribute to our mission of achieving financial inclusion. We welcome partnership and collaboration and build it into our model.

We are especially grateful to our Founding Partner Credit Suisse for their longtime support since our inception in 2008.

We envision financial inclusion as a state in which everyone who can use them has access to a range of quality financial services at affordable prices delivered by a range of providers in a competitive market with convenience, dignity and consumer protections to financially capable clients. Partial and poor-quality services are not enough: we believe financial services should match client needs, provide good value for the money and be designed to avoid causing harm. Our vision for financial inclusion goes beyond access to include quality, affordability, appropriateness, convenience, and consumer protection and empowerment.