The complexity of the inclusive finance landscape demands an approach that facilitates analysis and action.
For years, we have known that rapid digitalization and technology-led business models were changing the inclusive finance landscape, challenging regulatory capacity, and testing policymakers. The pandemic exacerbated existing risks in accessing financial services and created new risks due to the acceleration of digital financial services. The Responsible Finance Forum (RFF) aims to tackle critical questions and address consumer protection gaps to improve outcomes for low-income and vulnerable people.
RFF Core Functions
Aggregate research to identify critical and emerging issues that impact low-income customers
Build a network of partnerships to build sectoral knowledge
Collaborate through an annual event and regular convenings