Digital Financial Services

Meet the Experts

Mayada El-Zoghbi
Managing Director

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Authors

Julia Arnold
Evelyn Stark
Edi Bardhollari
Mayada El-Zoghbi
Loretta Michaels
Jayshree Venkatesan
Jacqueline Foelster
Henry Bruce
Alexandra (Alex) Rizzi
Pia Roman Tayag
Ezra Mannix
José Morell-Ducós
Tanwi Kumari
Alex Kessler
Daryl Collins
Derry Moore
Sonja Kelly
Marina Dimova
Jacobo Menajovsky

Types

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Brief

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Making Digital Financial Capability Programs Work for Women

By Julia Arnold & Evelyn Stark|Jun 15, 2022

It’s a Time to Be Brave and Bold: Q & A with David Ferrand, CFI Advisory Council Member

By Edi Bardhollari|May 11, 2022

Platforms, Livelihoods, and Inclusive Finance

By Mayada El-Zoghbi & Loretta Michaels|Apr 6, 2022

A PACT to Promote Resilience

By Jayshree Venkatesan & Evelyn Stark|Mar 21, 2022

Improving Customer Financial Capability Through a Digital App: Lessons Learned from Pilots with Two FSPs

By Jacqueline Foelster & Henry Bruce|Jan 19, 2022

Accountability for Algorithms: A Balancing Act for Governments

By Alexandra (Alex) Rizzi & Pia Roman Tayag|Dec 21, 2021

Top 10 of 2021: CFI Research that Furthered Our Thinking in a Pivotal Year

By Ezra Mannix|Dec 20, 2021

Insights from the 2021 Inclusive Fintech 50 Applicant Pool

Furthering Digitalization’s Potential for Financial Inclusion: Insights from Sub-Saharan FSPs, Supervisors, and Associations

By José Morell-Ducós|Dec 8, 2021

UNSGSA and Center for Financial Inclusion Co-Host Virtual Roundtable for Central Banks to Tackle Algorithm Biases in Financial Services

Trust of Data Usage, Sources, and Decisioning: Perspectives From Rwandan Mobile Money Users

By Alexandra (Alex) Rizzi & Tanwi Kumari|Oct 20, 2021

Workarounds Don’t Work: Gender-Aware Financial Services Must Help Address Discriminatory Norms

By Alex Kessler|Oct 18, 2021

Gender and Digital Worldviews: Divergent User Perspectives On Data Collection and Use

By Daryl Collins & Derry Moore|Jul 21, 2021

Building Women’s Financial Capability: A Path Toward Transformation

By Julia Arnold & Jayshree Venkatesan|Jun 17, 2021

Help Wanted: A Global Push Toward Algorithmic Fairness

By Alexandra (Alex) Rizzi & Sonja Kelly|Apr 27, 2021

Leveraging Digital Financial Capability to Drive Women’s Financial Inclusion

By Julia Arnold & Marina Dimova|Apr 22, 2021

Regulatory Headwinds on the Horizon for Chinese Fintechs: Where Do Consumers Fit In?

By Alexandra (Alex) Rizzi|Apr 1, 2021

The Stories Algorithms Tell: Bias and Financial Inclusion at the Data Margins

By Alexandra (Alex) Rizzi + 2 more|Mar 31, 2021