Digital Financial Services

Meet the Experts

Mayada El-Zoghbi
Managing Director

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Authors

Alexandra (Alex) Rizzi
Shannon Mudd
Todd A. Watkins
Mayada El-Zoghbi
Julia Arnold
Evelyn Stark
Edi Bardhollari
Loretta Michaels
Jayshree Venkatesan
Jacqueline Foelster
Henry Bruce
Pia Roman Tayag
Ezra Mannix
José Morell-Ducós
Tanwi Kumari
Alex Kessler
Daryl Collins
Derry Moore
Sonja Kelly

Types

Report
Blog Post
Announcement
Brief

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Embedding Trust: The Potential of Privacy by Design for Inclusive Finance

By Alexandra (Alex) Rizzi|Dec 1, 2022

Digitally Reshaping Inclusive Financial Services in the Wake of COVID-19

By Shannon Mudd & Todd A. Watkins|Nov 8, 2022

Volatile Times Call for Sustained Resolve

By Mayada El-Zoghbi|Oct 13, 2022

Making Digital Financial Capability Programs Work for Women

By Julia Arnold & Evelyn Stark|Jun 15, 2022

It’s a Time to Be Brave and Bold: Q & A with David Ferrand, CFI Advisory Council Member

By Edi Bardhollari|May 11, 2022

Platforms, Livelihoods, and Inclusive Finance

By Mayada El-Zoghbi & Loretta Michaels|Apr 6, 2022

A PACT to Promote Resilience

By Jayshree Venkatesan & Evelyn Stark|Mar 21, 2022

Improving Customer Financial Capability Through a Digital App: Lessons Learned from Pilots with Two FSPs

By Jacqueline Foelster & Henry Bruce|Jan 19, 2022

Accountability for Algorithms: A Balancing Act for Governments

By Alexandra (Alex) Rizzi & Pia Roman Tayag|Dec 21, 2021

Top 10 of 2021: CFI Research that Furthered Our Thinking in a Pivotal Year

By Ezra Mannix|Dec 20, 2021

Insights from the 2021 Inclusive Fintech 50 Applicant Pool

Furthering Digitalization’s Potential for Financial Inclusion: Insights from Sub-Saharan FSPs, Supervisors, and Associations

By José Morell-Ducós|Dec 8, 2021

UNSGSA and Center for Financial Inclusion Co-Host Virtual Roundtable for Central Banks to Tackle Algorithm Biases in Financial Services

Trust of Data Usage, Sources, and Decisioning: Perspectives From Rwandan Mobile Money Users

By Alexandra (Alex) Rizzi & Tanwi Kumari|Oct 20, 2021

Workarounds Don’t Work: Gender-Aware Financial Services Must Help Address Discriminatory Norms

By Alex Kessler|Oct 18, 2021

Gender and Digital Worldviews: Divergent User Perspectives On Data Collection and Use

By Daryl Collins & Derry Moore|Jul 21, 2021

Building Women’s Financial Capability: A Path Toward Transformation

By Julia Arnold & Jayshree Venkatesan|Jun 17, 2021

Help Wanted: A Global Push Toward Algorithmic Fairness

By Alexandra (Alex) Rizzi & Sonja Kelly|Apr 27, 2021