FIW Recap: Women’s Financial Inclusion Remains Key Global Focus

The use of digital payments surged during the pandemic, forcing many MSMEs to turn to a range of digital tools for their businesses, including payments via mobile money, marketing products on social media, and selling on e-commerce platforms. Digital tools helped many MSMEs address challenges in the wake of the pandemic and ongoing economic conditions, but digital adoption among MSMEs has been slow and uneven.

In this report, CFI explores how MSMEs used digital products during the pandemic, what barriers they faced with digital adoption, and what can be done to support the growth of MSMEs in the digital economy.

Digital Adoption of MSMEs During COVID-19

Evelyn Stark

Shradha Modi

Bolivia

Colombia

East Asia and Pacific

India

Indonesia

Latin America and The Caribbean

Nigeria

South Asia

Sub-Saharan Africa

Access Usage Gap

Delivery Channels

Digital Transformation

Enabling Environment

Financial Capability

Policy, Regulation and Government Initiatives

Underserved Groups

Women

Challenges and Crises

Entrepreneurs of MSMEs

Financial Health

Resilience

Blog Post

Report

India is a global leader in financial inclusion. For over a decade, Accion has worked with and learned from India’s innovators, investors, and policymakers to expand economic opportunity for its people and businesses.

Though Nigeria’s government has set ambitious goals for financial inclusion, the majority of its people lack a formal bank account. Accion has worked in the country since 2007 to expand access to financial services.

Digital Transformation

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FIW Recap: Women’s Financial Inclusion Remains Key Global Focus

Digital Adoption of MSMEs During COVID-19