The Smart Campaign launches new standards and guidance for digital financial service providers.
Financial education alone isn't the answer to improving client outcomes, but we shouldn’t forsake education for behavior-only approaches.
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Young people flocking to better pay in urban hubs is just another symptom of an over-indebtedness problem that requires modern solutions.
Founded in the aftermath of the 2009 financial crisis, Smart has embedded client protection into a variety of sector products and practices. Now, risks from digital financial service provision are giving rise to new standards of protection.
Newly arrived South Sudanese refugees at the Bidi Bidi camp have few resources, but mobile money and agent banking are among several potential vehicles for financial inclusion.
Together, we can ensure the products and services using the Facebook-backed platform create trust and value.
Alex Counts' combination “memoir, historical reference, and instruction manual” for social impact work offers actionable wisdom and a “front row seat” to financial inclusion’s formative years.
He was passionate about his work, committed to the goal of building a strong Africa, and he had a most positive outlook on life.
It’s hard to fathom just how big the impact of data breaches is. This infographic helps.
New CFI report illustrates novel approaches to an increasingly digital customer journey.
Fintechs serving U.S. markets should seek opportunities to engage with key stakeholders in Washington. Here's why.
Consumer protection practices are needed to stave off cases of abuse and defaults in digital credit, but there’s another way to help: quickly spreading more valuable and diverse digital financial services (DFS).
Financial institutions can build profitable relationships with social payment recipients by providing services that are better tailored to their needs, such as longer-term savings and emergency loans.
Are fintechs going to take over the microfinance market? Can traditional microfinance lenders survive? Elisabeth Rhyne answers burning questions about the future of microfinance.
Mary Griffin sat with CFI to discuss “Treating Customers Fairly” (TCF) – a customer-centric approach to consumer protection regulation that’s gaining traction.
Inclusive innovation means including more fintechs from more places. Here's how it can become a reality.
Currency is one issue that will inform prototyping of a financial health digital tool for Serbia and other countries in Eastern Europe.
Citizens are circulating a petition because of a national financial inclusion policy requiring all businesses to accept electronic payments and switch to electronic payrolls.