Improving Customer Financial Capability Through a Digital App: Lessons Learned from Pilots with Two FSPs

Accountability for Algorithms: A Balancing Act for Governments

Top 10 of 2021: CFI Research that Furthered Our Thinking in a Pivotal Year

Diffusion Theory, the S-Curve, and Why We Need to Go Beyond Inclusion

CFI’s Managing Director argues that financial inclusion has gone “mainstream” and highlights four trends symbolic of the shift.

Furthering Digitalization’s Potential for Financial Inclusion: Insights from Sub-Saharan FSPs, Supervisors, and Associations

Practical tools and guidance are needed more than ever to ensure no one gets left behind as the digitalization of financial services accelerates in the pandemic era.

Green Inclusive Finance: A Framework for Understanding How Financial Services Can Help Low-Income People Weather Climate-Related Risks

Mitigation. Resilience. Adaptation. Transition. These four pathways provide a framework for understanding how inclusive finance can help low-income populations prepare for and respond to climate change while improving green outcomes.

Promoting Prosperity in an Era of Uncertainty

CFI's Managing Director discusses the biggest trends in and challenges facing inclusive finance as Financial Inclusion Week returns for its 7th iteration.

Workarounds Don’t Work: Gender-Aware Financial Services Must Help Address Discriminatory Norms

What will it take for financial services to catalyze women’s economic empowerment? Making financial services and policy environments less inhibiting to discriminatory norms is a good place to start.

Financial Inclusion Must Address Restrictive Social and Gender Norms

The archetypal story of Grace and Emmanuel helps illustrate these restrictive norms interacting with economic livelihoods at the household level.

10 Things to Know About Nigerian MSMEs’ Experience with COVID-19

We’re by no means out of the woods, according to key takeaways from longitudinal research of microfinance clients in Lagos.

Gender and Digital Worldviews: Divergent User Perspectives On Data Collection and Use

Recent interviews with low and middle-income men and women suggest women see data use violations far differently than men do, and that DFS providers should take this into account.

Digital Lending in Kenya: Willingness vs. Capacity to Repay

Capacity needs to be much more of a factor in high-tech decision-making about who gets a loan. How can this be done?

Inclusive Fintech 50 Launches 2021 Competition: Driving Innovation in an Era of Uncertainty

Winners will have access to support tools, enhanced networks, and will be recognized as trailblazers in inclusive fintech.

Reducing Bias in Algorithmic Decisions Cannot Rely on “Blind” Approaches

Exploring the challenges and tradeoffs of using sensitive attribute data for detecting discrimination in the context of evolving data protection norms and regulations

Help Wanted: A Global Push Toward Algorithmic Fairness

A conversation with Sonja Kelly of Women’s World Banking and Alex Rizzi of CFI on why algorithmic bias is an important and timely topic.

Climate Change is Exacerbating Obstacles to COVID-19 Recovery for MSMEs in Nigeria

MSME owners in Lagos that experienced a climate shock in the past five years are having a harder time recovering from COVID-19 than peers who never experienced a climate shock.

Leveraging Digital Financial Capability to Drive Women’s Financial Inclusion

While digital financial services are not a silver bullet for financial inclusion, financial capability must grow digitally. Here's how to get there.

Discussing Moratoria and Other Pandemic-Era Measures, a Q&A with FINCA Impact Finance

The organization’s chief operating and marketing officers discuss measures taken and lessons learned during the global crisis.