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Filter PostsMicrofinance Coalition: Call to Action for Investors
How investors can support MFIs and their clients during the coronavirus pandemic.
COVID-19 Threatens the Microfinance Sector and the Livelihoods of Those We Serve: Building a Coalition for Collective Action
There is no individual action that can address the effects of COVID-19 on the lives and livelihoods of the base of the pyramid (BOP). Collective action is needed.
Q and A: Using Comics for COVID-19 Awareness
MSC opts for a unique approach to creating awareness of the dangers of the virus and precautions that should be taken.
Resilience and the Three Phases of Response
Responsible microfinance offers a tried and tested roadmap for navigating COVID-19. Now is the time to invest in it.
Support for India's Migrants During COVID-19: Navigating Potential Gaps in the System
An overview of measures taken to support vulnerable migrants that highlights potential stumbling blocks and recommendations for ways forward
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Mobile Money in Times of Crisis: An Unlikely Hero
In Jordan, mobile money has played a crucial role during COVID-19. Here's how stakeholders have built on existing successes to accelerate its uptake during the pandemic.
A COVID Digitization Stampede Mustn’t Trample Consumer Protection
Governments, multilateral organizations and the private sector are calling for and incentivizing even faster digitization. We must take steps to ensure consumer protection during and after the pandemic.
Diary of a Myanmar-Based, Agri-Focused FSP Responding to the COVID-19 Crisis
Maha has had to adapt to regulatory and government directives, keep lenders reassured and, most importantly, stand by its clients and employees during this difficult time.
Using Data to Elevate the Customer Perspective as FSPs Respond to COVID-19
Customer insights must guide financial service providers' response to the present crisis.
Building Resilience: How to Ensure Women Are Not Left Behind as a Result of COVID-19
Five recommendations for how to equip women with tools from the financial sector to prepare for and mitigate the economic effects of the pandemic.
The Pandemic Will Not Deter Us
How Pro Mujer is adapting to help women be resilient and stay healthy.
"We're Also Making Hand Sanitizer": Kenyan Doctor on COVID-19 Impacts
Dr. Thomas Kirengo, entrepreneur and BLI alum, discusses what he and his team are doing on the frontlines, the economic impacts in Kenya, and how organizations can help stem the spread of the virus.
How Education Lending MFIs Are Responding to COVID-19
Low-fee school owners could struggle mightily with empty classrooms and weak distance learning capabilities. Here’s what Opportunity EduFinance has learned regarding what its education lending partners are doing to help school clients – and themselves – cope.
How a Microfinance Network Has Changed Customer and Staff Engagement During COVID-19
FINCA Impact Finance President and CEO Andrée Simon describes steps taken to protect the health and safety of customers and staff worldwide.
Continuity in a Crisis
Reactions to the COVID-19 outbreak among providers of financial services for low-income women
Amplifying Client Voices Using Interactive Voice Response (IVR) Technology: Insights from Cambodia
Providers should put clients' voices front and center. A novel survey collection technique may make that easier, especially during these challenging times.
How Should FSPs Respond to the COVID-19 Pandemic?
Good practice calls for FSPs to have business continuity plans for emergencies. But this time it's different. What’s your organization’s pandemic continuity plan?
Avoiding Capacity Overload in Data Protection Frameworks
Factoring capacity constraints into the design and implementation of data protection laws is the topic of the final post in the “Data Protection and Financial Inclusion: Why It Matters” series.