an action-oriented think tank

We engage and challenge the industry to better serve, protect and empower clients.

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Report

Digital Finance and Data Security

Report

Finance for All: Wedded to Fintech for Better or Worse

Report

Responsible Digital Credit

Report

Accelerating Financial Inclusion with New Data

Report

Banking Sector Approaches to Customer Engagement and Capability

Founding Partner | Credit Suisse

Credit Suisse is a founding partner of the Center for Financial Inclusion at Accion. We have worked together to advance financial inclusion since 2008.

CFI Blog

Blog Post • Oct 19, 2018

A New Digital Monitoring Tool in India Could Boost Consumer Protection Capacity

By Alex Taylor

Blog Post • Oct 18, 2018

Financial Services in China: Crossing the Last Mile to Reach the First Touch

By David Porteous & Duoguang Bei

Blog Post • Oct 16, 2018

Bridging the Digital Gender Divide in Financial Inclusion

By Shameran Abed

Blog Post • Oct 15, 2018

Making Payments Better

By Mark Pickens

Blog Post • Oct 12, 2018

Getting Policies Right in the Digital Era: Competition and Innovation as Policy Objectives

By Ariadne Plaitakis & Simone di Castri

Programs

Africa Board Fellowship Program

Peer learning and exchange for board members and CEOs to strengthen the governance of financial institutions serving low-income clients

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HBS-Accion Program on Strategic Leadership in Inclusive Finance

Shaping the next generation of inclusive finance leaders

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The Smart Campaign

Keeping clients first in financial inclusion

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Mainstreaming Financial Inclusion

Helping mainstream financial institutions overcome barriers to reaching underserved people with quality financial services

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CFI Research Fellows

Addressing the most pressing questions facing the financial inclusion community

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Financial Inclusion Equity Council

A forum for financial inclusion equity investors

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Building Financial Capabilities and Strengthening Institutions Through Customer-Centered Innovations

Enhancing financial customer engagement by building their capability

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Partnership for Responsible Financial Inclusion

Advocates for responsible financial inclusion

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Featured Event

In partnership with

You're invited

CFI@10 Getting Inclusion Right Symposium

In partnership with

Upcoming Events

Oct

Online

Webinar: Bridging the Digital Gender Gap in Financial Inclusion

Shameran Abed of BRAC joins us for our 3rd in a series of captivating "Getting Inclusion Right" discussions leading to Financial Inclusion Week.

Oct

Nov

Global

Financial Inclusion Week 2018

In 2018, CFI celebrates its 10th anniversary and we invite you to join us in reflecting on the question, “What do we need to get right?” What do we need to get right to ensure that gains in financial services access lead to true improvements in the lives of the underserved? What risks do we need to address to ensure that customers are adequately protected? How do we get inclusion right?

Oct

Barranquilla, Colombia

Organized by

IDB

FOROMIC 2018

Pablo Antón-Díaz, research manager, CFI, is moderating a panel on Responsible Finance for the Digital Client on October 31, 2018 at 12pm.

Oct

Singapore

Organized by

Uniglobal

Asia Pacific Microfinance Forum

Catch Hema Bansal, Senior Director, The Smart Campaign, on day two of this event presenting on consumer protection and empowerment topics.

Nov

Washington, DC

CFI@10 Getting Inclusion Right Symposium

In honor of CFI's 10th anniversary, we are convening distinguished thinkers and practitioners for a day of discussion and debate to help set the agenda for the next decade around the theme "Getting Inclusion Right."

Series

Getting Inclusion Right

Ideas on how to achieve meaningful financial inclusion

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Global Microscope

The Enabling Environment for Financial Inclusion

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Finance for All

Risks (Banana Skins) in Financial Inclusion

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Africa Board Fellowship Spotlight

Highlights from ABF Fellows and reflections from industry experts

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Financial Inclusion 101

What is financial inclusion? Microfinance? Financial capability? Get smart about basic common concepts and core reading.

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Global Findex

Assessing the progress of financial inclusion

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Become an Africa Board Fellow

We are recruting for the next cohort of Africa Board Fellows. If you or someone you know is a board member or executive at an Africa-based MFI or financial service provider, we recommend considering this opportunity.

Get to Know CFI

Learn more about who we are and what we do. We look forward to engaging with you.

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November 1, 2018 | Washington, DC

Getting Inclusion Right Symposium

In honor of CFI’s 10th anniversary, we are convening distinguished thinkers and practitioners for a day of discussion and debate around the theme Getting Inclusion Right.

LEARN MORE JOIN US