an action-oriented think tank

We engage and challenge the industry to better serve, protect and empower clients.

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Report

Charting the Customer Journey in the Digital Age

Report

Expanding Financial Capability in Colombia

Report

Global Microscope 2018: The Enabling Environment for Financial Inclusion and the Expansion of Digital Financial Services

Report

Digital Finance and Data Security

Report

Finance for All: Wedded to Fintech for Better or Worse

Founding Partner | Credit Suisse

Credit Suisse is a founding partner of the Center for Financial Inclusion at Accion. We have worked together to advance financial inclusion since 2008.

CFI Blog

Blog Post • Jun 20, 2019

A Ugandan Refugee Camp Hosts Potential for Financial Inclusion

By Lauren Hendricks

Blog Post • Jun 18, 2019

Libra: With Opportunity Comes Responsibility to Safeguard

By Isabelle Barrès

Blog Post • Jun 17, 2019

Book Review: “Changing the World Without Losing Your Mind: Leadership Lessons from Three Decades of Social Entrepreneurship”

By Alexandra Fiorillo

Blog Post • Jun 13, 2019

In Praise of John Lwande

By Deborah Drake & Elisabeth Rhyne

Blog Post • Jun 12, 2019

Infographic: “75 Records Compromised Every Second”

By Ezra Mannix & Andriana Moskovska

Programs

The Smart Campaign

Keeping clients first in financial inclusion

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Mainstreaming Financial Inclusion

Helping mainstream financial institutions overcome barriers to reaching underserved people with quality financial services

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CFI Research Fellows

Addressing the most pressing questions facing the financial inclusion community

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Financial Inclusion Equity Council

A forum for financial inclusion equity investors

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Building Financial Capabilities and Strengthening Institutions Through Customer-Centered Innovations

Enhancing financial customer engagement by building their capability

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Partnership for Responsible Financial Inclusion

Advocates for responsible financial inclusion

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Africa Board Fellowship Program

Peer learning and exchange for board members and CEOs to strengthen the governance of financial institutions serving low-income clients

DIVE IN

HBS-Accion Program on Strategic Leadership in Inclusive Finance

Shaping the next generation of inclusive finance leaders

DIVE IN

View all programs

Upcoming Events

Jun25

Jun27

Nairobi

Organized by The Smart Campaign

Inclusive Digital Future: A Summit on Responsible Finance in Action

Join the Smart Campaign and the Social Performance Task Force to discuss how we promote inclusion and trust in digital financial services while fostering innovation and growth.

Oct21

Oct23

Cape Town